Diversity & Inclusion in the workplace
Create a workplace where everyone can contribute and succeed
Building an inclusive workplace helps attract talented people, improve employee experiences and create a culture where everyone feels valued.
This page provides practical steps to help your organisation strengthen disability inclusion.
Why workplace inclusion matters
Diversity is about bringing together people with different experiences, perspectives, abilities and backgrounds.
Inclusion is about ensuring people feel respected, supported and able to participate fully in workplace life.
Together, they can help build stronger teams and more successful businesses.
Building an inclusive workplace
Start the conversation
Talk openly with employees about accessibility, diversity and inclusion. Encourage discussion about what is working well and where improvements can be made.
Understand your workplace
Review your workforce, policies and employee experiences to understand where barriers may exist and identify opportunities for improvement.
Put inclusion in writing
Create policies and public commitments that demonstrate your organisation values diversity and inclusion.
Develop internal champions
Identify leaders who can help promote inclusive practices, encourage conversations and support positive change.
Provide training
Regular disability awareness and inclusion training can improve understanding and support more inclusive behaviours across your organisation.
Inclusive recruitment practices
Make job advertisements accessible
Use accessible formats and inclusive language. Clearly encourage people from diverse backgrounds and abilities to apply.
Create an accessible hiring process
Ask all candidates whether they require adjustments during interviews and ensure recruitment information is accessible.
Focus on skills and capability
Assess candidates on their ability to perform the role and avoid assumptions about disability.
Remove barriers in your workplace
Physical accessibility
Review entrances, workspaces, signage, meeting rooms and facilities to ensure they are accessible and welcoming.
Communication accessibility
Provide information in clear formats and offer multiple ways for people to communicate with your organisation.
Workplace flexibility
Flexible work arrangements can help create opportunities for people with a wide range of needs and circumstances.
Workplace modifications
Create a simple process for employees to request adjustments, equipment or technology that supports their work.
Review and improve
Building an inclusive workplace is an ongoing process.
Regularly seek feedback from employees and customers, review progress against your goals and continue looking for opportunities to improve accessibility and inclusion.
Frequently Asked Questions
Ready to strengthen inclusion in your workplace?
Take practical steps that help every employee feel welcome, supported and able to contribute.