Assessments
Whether you're preparing for employment, starting a new role, or already working, assessments can help identify the support, workplace adjustments, or services you may need to succeed.
APM delivers National Panel of Assessors (NPA) services across Australia in partnership with Konekt, part of APM Group.
What are assessments?
National Panel of Assessors (NPA) services help people access the right workplace support for their needs.
If you're participating in Inclusive Employment Australia, you may be referred for an assessment to identify the support you need at work or on your pathway to employment.
Depending on the assessment type, referrals may come from your provider, employer, JobAccess, or another support service.
We provide three types of assessments:
- Ongoing Support Assessments (OSA)
- Supported Wage System (SWS) Assessments
- Workplace Modifications Services (WMS) Assessments
These assessments help identify practical solutions that support people to start, keep, or progress in employment.
Why choose APM?
Experienced assessment provider
For more than 15 years, APM has helped people access workplace support through National Panel of Assessors services.
National coverage
Together with Konekt, we deliver assessment services across Australia, helping participants, employees and employers access workplace support when it's needed most.
Focused on practical outcomes
Our assessments are designed to identify practical solutions, workplace supports and adjustments that can help people succeed at work.
How assessments work
1. Referral
If an assessment is required, you'll be referred through your employment provider, employer, Department of Social Services or JobAccess.
2. Meet with an assessor
An assessor will explain the process, discuss your circumstances and help you understand what to expect.
3. Assessment and recommendations
The assessment may include interviews, workplace observations and discussions with relevant people. Recommendations are then prepared based on your support needs.
4. Access the right support
Assessment outcomes help identify the services, workplace supports, modifications or assistance that may help you achieve your employment goals.
Understanding the assessments
Ongoing Support Assessments (OSA)
An Ongoing Support Assessment helps determine whether regular support is needed to help someone maintain employment.
The assessment may include:
- Reviewing work history
- Reviewing support already received
- Talking with providers and employers (with consent)
- Workplace visits where required
- Recommendations about future support needs
Supported Wage System (SWS) Assessments
A Supported Wage System Assessment helps determine a fair wage for employees whose productivity is affected by disability.
The assessment can include:
- Observing usual work tasks
- Assessing workplace productivity
- Discussing outcomes with employees and employers
- Preparing wage agreements
- Submitting documentation to the Fair Work Commission
Workplace Modifications Services (WMS)
Workplace Modifications Services assessments identify workplace changes, equipment, or assistive technology that may improve accessibility and productivity.
Recommendations may include:
- Workplace adjustments
- Assistive technology
- Specialised equipment
- Accessibility improvements
These assessments are delivered in partnership with JobAccess and the Employment Assistance Fund (EAF).
Your Rights and Responsibilities
During an assessment, you'll be asked to provide consent and participate in discussions or workplace observations where required.
You have the right to:
- Be treated with respect
- Ask questions
- Bring a support person or advocate
- Access your information
- Request corrections to personal information
- Make a complaint if needed
More ways we can help
Inclusive Employment Australia
Personalised employment support for people living with disability, injury or health conditions.
Register with APM
Take the first step towards employment support and job opportunities.
Workplace Modifications and Supports
Discover workplace adjustments and support services that help people succeed at work.
Frequently Asked Questions
Need help with an assessment?
Whether you've been referred for an assessment or would like to learn more about the support available, our team is here to help.