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Travis and Jordan outside an APM Employment Services office

What he found was a team ready to walk beside him every step of the way.

Jordan’s journey wasn’t easy. He was missing key documents like his birth certificate and passport, which made applying for jobs nearly impossible.

On top of that, the emotional toll of being out of work for so long had started to weigh heavily on him.

But when he met Employment Consultant Vy and Business Manager Travis, things began to shift.

Vy and Travis worked closely with Jordan to set realistic goals and rebuild his confidence.

They helped him obtain the documents he needed, removing a major barrier to employment.

With each appointment, they offered encouragement, practical advice, and a genuine belief in his potential. That support made all the difference.

Soon after, Jordan landed a job as a delivery driver with Coles.

He quickly found joy in the early starts, driving around Sydney, and connecting with customers.

The routine gave him structure, and the work gave him pride. Just two weeks into the role, Jordan was promoted - a clear sign of his dedication and the value he brings to the team.

“He is really enjoying his job every day. The support from everyone at APM has been amazing and has made a big difference in his life,” Travis said.

Jordan’s story is a great example of how Workforce Australia, delivered by APM, helps people overcome challenges and find meaningful employment.

The program offers tailored support, including help with job applications, training, and access to local employers.

For Jordan, it was the boost he needed to get back on track.

Now, Jordan starts each day with optimism and confidence.

He declined post-placement support because he’s thriving in his role, but he knows APM is there if he ever needs help again.

His job has given him a renewed sense of purpose and stability, and he’s excited about what the future holds.

If you or someone you know is looking for support to find work, visit our Job Seekers page to learn more.


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